When you have an upcoming event and need your order by a certain date, please let us know right away. When we tell you that we can meet your event date, you have our guarantee that we will meet it or we'll refund your money. For more information, please visit our Terms and Conditions.
Order Process and Payment
Once an order has been placed, we will charge the card for blank items at the time of shipping and custom orders will require a prepayment when proceeding with the order and balance will be charged at time of shipping. We will send a proof for your approval upon request.
We list standard production times on our site, but most of our products are available with rush production. Please let us know your event date and we'll work to get your order to you at the best price possible within your time frame.
We guarantee our products against defects in production. We encourage you to ask for samples of our products for evaluation. For more information about our product guarantee, visit our Terms and Conditions.
Making the Mark, Inc. will not sell, share or redistribute your private information with anyone. If you are uncomfortable submitting any of your personal information online, one of our friendly Product Specialists will be happy to take your order over the phone 800-767-8487.
Making the Mark, Inc. uses industry-standard SSL software to encrypt and secure your personal information, including password and credit card numbers during sign-in and ordering, so that it cannot be read as it travels over the Internet. For your protection, we do not store your payment information after your order has been completed.