Do you have a question about a specific product? Are you looking for creative ideas for an upcoming event?

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Contact Us by Phone:
972-644-2786
972-644-5340 (fax)


Send Us Mail:
5435 N. Garland Avenue
Suite 1-I
Garland, TX 75040


Send Us an Email:
Sales:  sales@impressiveimage.com
Information:  info@impressiveimage.com
Artwork:  art@impressiveimage.com
Quotes:  quote@impressiveimage.com


Order Change/Cancellation Policy
We will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied. In the case of changes, the setup fees may vary from the original quote depending on your requirements.

If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from the manufacturer to you. In the case of changes, the setup fees may be different depending on your requirements.

If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage.

Return Policy
We carefully work to provide suppliers who deliver the highest quality product in the industry.  As such, if a discrepancy in the order occurs with your final proof approval, we will gladly work to refund money on an order within 30 days of your purchase's arrival. If you wish to return an item, please contact Customer Service at 972-644-2786.   All returns must have a ROA prior to mailing to our office.  * Refunds will require merchandise return. A credit will be posted to your account or a refund issued upon receipt and inspection of the returned materials.