Articles

 

 

What Clients Really Want…you may be surprised

Cliff Quicksell, MAS+

A few years back while speaking at Fruit of the Loom’s National Sales Meeting, I had the pleasure of sharing the stage with a gentleman, whose name escapes me; however his message during our offstage conversations still resonates with me today. I recall sharing... 

 

Lighting the Fire of Passion, Fuels Success

Cliff Quicksell, MAS+

As a business owner, coach, parent – any leader has the ultimate responsibility to get the very best from everyone, be it an employee, player or child – helping people achieve their very best is what builds great companies, great teams and...

 

Take the COLD out of Cold Calling…

Cliff Quicksell, MAS+

For those unique few that relish the opportunity to venture out and cold call, well, my hat goes off to you. I for one, really hate cold calling, perhaps it’s the fact that I hate rejection (I believe I was scared by my first love at age 3, Margaret, I’ve never lived that down) or...

 

Stay calm, get the fact - and you'll make the right decisions

Cliff Quicksell, MAS+

Years ago, I ashamedly went overboard on my phone call with a customer service person at one of our factories. It cost me dearly: my reputation, their perception of me, as well as the order. You see, they were the only company in the entire industry that could create...