Testimonials

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Bradley is the man! I have interacted with his several times and each time, he has gone above and beyond to ensure everything was perfect. Highly recommend him and his company. It is always reassuring when you call a company and are instantly connected with a live person who is incredibly helpful.

  • Luke Miller
  • Jan 22
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Last weekend I hosted a tennis themed bar mitzvah for my son. No bar mitzvah is complete without swag - sweatshirt, flannels, etc. We also had an entire pro shop filled with fun swag from Custom Specialty Promotions (and a few things from other vendors as well). We priced out all the items and Diane had the most competitive pricing for the majority of them. I try to get things done super early so I'm not scrambling at the last minute. We started chatting with Diane many months before the event, but didn't actually place the order until about 5 weeks beforehand. While this usually seems to be enough time it did feel very rushed for a few days making decisions on designing each item, but appreciated that Diane worked fast to get in done. Everything got to Chicago in time for the party with the exception of sports fingers for the dance floor that got held up in customs in Canada. If i use Diane again, which is likely, I plan to get all the orders in 8 weeks of time to give us a bit more breathing room. Everything came out super cute - favorites being the sweatshirts (don't think my son has taken his off all week), sports sandals (the women really appreciated them halfway thru the night when their feet started to hurt and it kept all of us dancing), flannels (always the most popular item). Diane also did a great job of sharing her thoughts on which of our logos would look best on each item...and the finished productions were adorable. I appreciated how communicative she was with both me and our event planner thru the process. We spent a small fortunate on swag, which we paid for once everything was all in, but it really did look super cute in the pro shop. I've seen a few kids wearing hats, sweatshirts and more around town which also puts a smile on my face.

  • Andrea R.
  • Dec 11, 2025
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I have worked with Custom Specialty Promotions (especially Diane) for over 10 years and have had nothing but great experiences. Diane has outstanding ideas when I need giveaway ideas for clients. She has terrific recommendations for the right running shirts when our employees participate in a running event.

We have made all sorts of purchases through Custom Specialty Promotions. We have never had a bad experience. I highly recommend them. You won't go wrong.

  • Laura B.
  • Engineering Company
  • Jun 05, 2023
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We recently ordered 650 t-shirts from CSP and the quality and efficiency was first class. 

  • Kath H.
  • Local middle school
  • Jun 05, 2023
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Best Company ever!  Quality merch and service

  • Polina K.
  • Major telephone company
  • Feb 15, 2023
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Bradely Egel at Custom Speciatly Promotions has been a pleasure to work with. He's handled our annual order for approx. 150 embroidred med student white coats with professionalism, warmth, economy and most importantly timeliness and accuracy. I highly recommend Bradley for your all of you branding and promotional needs.

  • Faith L
  • Medical School
  • Nov 23, 2022
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Diane's experience and attention to detail gave us a great back pack with logo and on time.

  • Donna F.
  • Electrical Company
  • Jun 23, 2022
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Diane and the team are amazing! They are quick to respond, personable, and always have great recommendations. Items are high quality and arrive in a timely manner. I would personally recommend them to anyone looking for merch!

  • Karolina Z.
  • Maritime Company
  • Jun 13, 2022
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Diane, 

Thank you!!! The hats are amazing & I know Brad will enjoy them on his friends. 

XOXO

Samantha

  • Samantha
  • Dec 06, 2021
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Diane another satisfied customer order! We received the laptop sleeves and hand sanitizers. The group loved both. Thank you!!

  • Andy M.
  • Jul 14, 2021
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Diane,

Have the BEST holiday season. Thank you for all you do for us. Your items are always top quality, but your personality is above and beyond!! It is a sincere pleasure working with you.

  • Andy M.
  • RC
  • Dec 20, 2019
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Shortly before our annual meeting for 2018 I decided to introduce a newer 1/4 pullover for our store merchandise. I worked with Bradley at CSP to choose the garment, garment, color, and logo placement that would work best with our branding. Bradley came through with a great product in a short amount of time and the product was the hit of our store (so much so, that staff was banned from buying them until we got back to headquarters!). Bradley was very easy to work with and very responsive to any and all questions regarding the garments. We will definitely be working with CSP in the future.

  • Kristen C.
  • Jan 04, 2019
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I worked with Bradley on creating the most Amazing socks for my daughters bat mitzvah! He took my daughters logo & color scheme and gave me amazing recommendations for styles that he thought my guests would like. Not only did my guests (82 teenagers) but 132 adults grabbed socks and couldn’t stopped raving about them! Bradley helped me so much I can’t thank him enough!! #bestcoolestever

  • Amy W.
  • Jan 04, 2019
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I worked with Bradley this fall to design a t-shirt for our school's student council members. He was easy to work with and went above and beyond to help me find, design and deliver fabulous t-shirts for the kids. Bradley was helpful in providing a high-quality product at an affordable price which was important for our non-profit group. The money we saved by using him can now be donated to people in need. Thank you for a wonderful experience!

  • Pam K.
  • Jan 04, 2019
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Always a pleasure to work with Custom Specialty Promotions, specifically Bradley. I needed collateral for a sales give-away and Bradley met with me to further understand my needs, my goals, my budget; and crafted the perfect solution for the clients; with all of my objectives reached. Looking forward to my next project and to working with Bradley and Custom Specialty again soon.

  • Howard G.
  • Jan 04, 2019
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Bradley Egel from Custom Specialty Promotions did an incredible job and was such a pleasure to work with on our order of about 100 custom hoodies. He provided numerous quality options and made sure to stay within our budget. We’ll definitely be using them again – thanks Bradley!

  • Jared C.
  • Jan 04, 2019
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Custom Specialty Promotions is has been our preferred supplier for our marketing needs and they do a great job of providing us with the right product at the right price for our clients. Their suggestions have been valuable in helping us put our best face forward with our clients. Michelle is a gem!

  • Jeffrey G.
  • Dec 14, 2018
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Diane,

Thank you! we appreciate doing business with you and your team. 

 

You all are great to work with, on our orders no matter how big or small & the time frame we need them by.

We look forward to continue working with you and company.

  • Karen B.
  • Dec 11, 2018
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Custom Specialty Promotions gets it done RIGHT, while staying on schedule and on budget. I work for a company that uses them exclusively for our own personalized products (company apparel, drinkware/mugs, office supplies/pens/notepads, candy, executive gifts, etc.) and have recommended them to many clients to equal success. We complete dozens of projects together annually, many of them recurring orders (try the buttermints!), and are always satisfied. The quality of the products, and the personal care of the staff to make sure that you get what you need, when you need it, is just outstanding. If there's something we need customized, we use Custom Specialty!

  • Andy M.
  • Dec 11, 2018
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Diane, Brad made this a very painless process for us. We had very specific needs and I shopped 2 dozen places before calling Brad. He got us to our final decision with ease and confidence.  His enthusiasm is contagious. Our business is growing and we're bringing you and Brad along for the ride. This is the first in a long road of fun branded gifts/giveaways.

 

It's been a pleasure working with you, Brad, and everyone else.

 

  • Jason
  • Dec 10, 2018
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Good morning Bradley,

 

Just wanted to say how happy we are with our order!  Attached please find a picture of the bag made up as a gift bag for the employees and a picture of the water bottle that is inside J

I appreciate your hard work and the effort you put in to make this happen in a crunch!  Thank you again on behalf of everyone at H....... Industries!

  • Araceli
  • Dec 04, 2018
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It was great doing business with Rick Rappaport.  He is a pleasure to work with and his knowledge of the white coats as well as information on our other requests and orders is quite helpful as we develop our doctorate program at our university.

  • Angela
  • Nov 06, 2018
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"I can't believe you (CSP) were able to do the production of these items in such a short period of time.  You were on time, on budget and more than helpful.  I consider you to be a miracle worker to even get this produced and delivered in 48 hours! When there was a glitch with the hotel, no fault of yours, you handled it professionally and without incident.  After your efforts, we say, "Bradley for President!" 

Thanks so much!"

  • A. Ross
  • Aug 20, 2018
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Diane, I just wanted to say I really enjoy working you and really appreciate you. You are one of the sweetest people I have met in this industry. 

  • Michael K
  • Director of Catering
  • Apr 13, 2018
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Hi Rick I have enclosed the final check for the ..... University College of Pharmacy white coats.My colleagues and I love the quality of the coats your company provided and look forward to working with you in the future. Best Regards Christopher H

  • Christopher H.
  • Apr 09, 2018
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The folks at Custom Specialty Promotions are the best in the business. We use them exclusively for the branded merchandise for our clients. They have helped us with everything from parade giveaways to corporate gifts to high-end imprintables (like table cloths and leather padfolios) for C-suite seminars. In an era when it's all too easy for customers to think of promotional items as a commodity that they can simply order online for the lowest available price, CSP and their leadership team reminds us about the value of relationship. Their advice and insights always help us arrive at a better result than our original idea, and their relationship leverage with manufacturers has been invaluable to us when budgets and deadlines are tight. And for all the value they add, they still get us amazing prices. In terms of service, here's a great example of how CSP goes above and beyond ... One of my nonprofit clients had a need to engrave a crystal award in honor of a donor who had passed away, and we needed the award within 3 days to present at a fundraising gala. One call to CSP had us connected to all the right people. I was on hand three days later when the donor's family was given the memorial award, and I watched 200 people in the room burst into tears. CSP made that moment possible. If you're looking for good ideas, great products and exemplary service from highly ethical and compassionate people, work with Custom Specialty Promotions.

  • Kate C
  • Communications company
  • Mar 16, 2018
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I am a party FREAK! I have to out do myself every time and I have, because of Imprintyourshirt.com! I have used this company on many occasions and they are not limited to just t-shirts! You think of it and they'll create it! Birthdays, Barmitzvahs, Sweet 16, Holiday Parties, Milestones, Engagement, Bachelorette, Bridal, Kids, Summer... any party you want to make a statement at! Their prices are the best I've seen and they're personable too! I've checked out numerous other places and the prices were outrageous.

Also, visit www.CustomSpecialtyPromotions.com for additional products.

 

Make a statement at any party by using Imprintyourshirt.com!!!! No one has ever forgotten one of my parties!!!!

  • Lauren Cabrelli
  • Mar 07, 2018
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Thanks, Diane...

Our clients are LOVING the journals! The notes and calls keep coming in from happy recipients. Thank you for all you do. Rick is such a pleasure to collaborate with you, and I adore your entire team.

  • Kate K.
  • Feb 13, 2017
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Hi Diane, I just wanted to let you know… We have handed out almost all of the cups we ordered to our clients and they LOVED them! I want to thank you for your help with these cups and helping us in the selection/design process. We were really able to make a big impressions with a quality item that doesn’t look like we’re giving cheap junk to many of our best customers. Thank you again and I can assure you we will be contacting you for any future needs! Wishing you a happy holiday season,

  • Phil R.
  • Dec 14, 2016
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Ok DEAL!!!!!! I knew I could count on you!!!

  • Laura B.
  • Jun 09, 2016
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Rick, We received the journals. We love them! Thank you for all of your assistance.

  • Alicia W.
  • May 18, 2016
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Sorry it has taken me so long to let you know how great everything looked at the Conference. Everyone seemed to like the water bottle and bag and they all got a kick out of the sunscreen - I think it was well used! Everything came together nicely. As usual, your product recommendations were spot on! Thank you again for all your hard work and patience - we always feel confident when working with you.

  • Toni B.
  • Oct 31, 2014
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Diane - Thank you so much for your patience. Always, Always, Always, thank you for such great customer service. You are the best, thank you so much!

  • Carolyn
  • Christian Church
  • Oct 27, 2014
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I want to acknowledge the service and professionalism we have experienced with Custom Specialty Promotions in the past. They were totally on their game regarding pricing, advice, and suggestions on all important topics. Diane knew exactly what would make our customers happy, and she was dead on. I would not hesitate to work with CSP again, because they were that good. I appreciate companies that aren't afraid to help us make good decisions, and understand that their goal is to make us look good. Our customers were thanking us for weeks, and that was all I wanted to hear. I knew I made the right decision.

  • Todd C.
  • Lakeside Food Sales, Inc.
  • Sep 08, 2014
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Good morning Diane, I want to take a few moments to point out an issue the University recently experienced and how Rick went well "above and beyond the call of duty" and saved the day. This past Thursday, the Dean of our College of Medicine, one of the schools within the University, was scheduled to be the primary presenter at the schools White Coat Ceremony. This is an extremely important day for both the school and the students. Unfortunately, it was learned that morning that the Dean himself did not have a lab coat, and one was urgently needed. In addition, the coat required our standard customization (University patch and embroidery). I immediately thought of Rick, as Custom Specialty Promotions supplies our custom lab coats, and requested his help. He listened to my issue and calmly informed me that he would help in any way he could. Meaning, locate two lab coats, get them to his embroiderer, and then have them hand-delivered to the University in time for the ceremony. Not only did Rick come through, but he did so while being out of town. The Dean could not thank me enough and was amazed he was able to acquire a custom lab coat in just a few hours. Rick's efforts were more than appreciated. Sincerely, Vince

  • Vince B.
  • ...University
  • Aug 20, 2014
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I have worked with Diane Smolensky and Custom Specialty Promotions since 2006. I have ordered numerous trophies, awards and promotional items through Diane's company. I continue to utilize Custom Specialty Promotions instead of other vendors for the following reasons: timeliness of product quotes, wide array of possibilities I am presented, first class service throughout the ordering, production and delivery processes, competitive pricing and consistency in product quality and service. Most of my projects are time sensitive and often on a tight schedule. Diane and her team consistently delivery on my needs. Having worked with a number of vendors in the past, Diane continues to keep Custom Specialty Promotions at the top of my list whenever I need something done right and done well. I would highly recommend their services!!

  • Connor B.
  • Vector Marketing
  • May 20, 2009
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I've had the opportunity to work directly with Diane at Custom Specialty Promotions on several occasions and I would give their entire team my highest recommendation. If you want excellent customer service, great pricing and prompt delivery, then Custom Specialty Promotions is where you should go - no question! It's rare to find a company that you can trust to deliver exactly what they promise; Diane and her team delivered way about our expectations with each and every project.

  • Jon V.
  • Front Row Foundation
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We want to thank you for always going above and beyond to help us with our promotional needs. your expertise and knowledge of products is well beyond our customer's needs and your creativity always adds greater value than your competitors. We appreciate your quick turnarounds and competitive pricing. Custom Specialty Promotions is an integral partner of our growing enterprise, and our entire team loves working with you.

  • Patrick D.
  • Artistic Hub
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