Cancellations or changes to orders must be submitted in writing. To maintain delivery schedules, we begin artwork followed by production promptly after receipt of the acknowledgement of sale. Therefore, you will be responsible for the cost of all labor, goods and production work incurred under any order cancelled after the acknowledgement of sale; full payment is due within five days of receipt of our invoice. Any type of order change may result in a delay to the original scheduled ship date. If adding to an order that is already produced but not shipped, a new purchase order is required, and the additional pieces will be produced based on the current production schedule and pricing for that quantity.

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