Website Navigation:
To navigate the website and see what is available, click on the showroom link that you are interested. Click on the one you want to view, and it will bring up all the items. Click on the items to input the order information and add them to your cart. When you are ready to check out, click on the cart at the top right corner.
Return/Exchange:
ONCE AN ITEM IS DECORATED AND SHIPPED, WE HAVE A NO RETURN POLICY OR EXCHANGE PROGRAM. This is strictly enforced, no exceptions.
Shipping and Handling:
We will ship twice per week via UPS on Tuesdays and Thursdays. If you would like for an item to be sent to the Rever Grand Corporate office, please select that in the check out. If you would like to pick up at will call, please select that option at check out as well.
Rush:
If you need an order to be prioritized and rushed, please write that in the notes when checking out with a requested in hands date. An additional charge will be added to your invoice. There is no guarantee that any deadline can be made.
Billing:
When checking out, your card will not be billed immediately. We will bill your card once we confirm product availability.