Our core purpose is to create value for customers to earn their lifetime loyalty.
Our SUCCESS depends on people: the people who shop with us and the people who work with us.
If our customers like what we offer, they are more likely to come back and shop with us again. If the Scoville Specialties team finds what we do as rewarding, they are more likely to go that extra mile to help our customers.
This is expressed as our VALUES:
No-one tries harder for our customers.
Understand customers, be first to meet their needs, Act responsibly for our communities.
TREAT PEOPLE AS WE LIKE TO BE TREATED:
Work as a team, trust and Respect each other, Listen, Support and say Thank You, Share Knowledge and Experience....Enjoy our work.
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." - Douglas Adams
Scoville Specialties strives on a daily basis to serve our customers and employees with the respect they have earned and deserve.