If your order has been finalized online and you need to make a change, please email jade@gologo.ca or call 780-426-5646 as soon as possible. We will make every effort possible to accommodate your request.

If an item is on backorder, you will receive an email from a gologo.ca representative with your options.

The sizes listed will be the only available in stock.

Items will be picked up at gologo.ca and distributed by your club representative, 5 weeks after your store closes.

Please be aware that your representative may extend the store close date. In turn, items will be ready for pick up 5 weeks from the extended close date.

At gologo.ca, we do not offer returns or exchanges for decorated items ordered in the wrong size or for incorrect items selected at checkout. This policy applies to all online stores hosted by gologo.ca.

Please be sure to check the size chart provided, attend your club's sizer try-on day if applicable and review your order carefully before finalizing your purchase.

If you realize there's a mistake in your order, please contact us as soon as possible-if we haven't yet ordered or decorated the items, changes may still be possible. Contact us with details at jade@gologo.ca or call 780-426-5646.

If your item arrives with a printing error caused by gologo.ca, we will gladly offer a full refund or exchange to make it right. For any questions or concerns, reach out to us at jade@gologo.ca or call 780-426-5646

We accept Visa, MasterCard and American Express. We do not accept Visa Debit.

Sales tax will be automatically calculated according to your provincial jurisdiction. GST will be applied to all orders.

Credit cards will be charged as soon as the order has been confirmed upon check out.

Please contact jade@gologo.ca or call 780-426-5646 or fill in the contact form here for any questions or concerns you may have.